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Is G2A Legit? An In-Depth Look at the Gaming Marketplace

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Are you planning to buy your favorite computer game on G2A but worried if they’re legit or not?

You’re not alone. Many are still asking whether or not G2A is the real deal or just another scam.

So, is G2A legit?

We’re here to dispel your doubts and assist you in making an informed and final decision about whether or not to acquire the game of your dreams on G2A. Read on!

What Is G2A?

G2A is a popular e-commerce website that sells a wide variety of video games and other digital products.

This marketplace is well-known in many countries in Europe and Asia. The G2A headquarters is in the Netherlands, but they have offices in Asia, particularly in Hong Kong.

screenshot of the g2a homepage - header graphic for the post about "is g2a legit" on gigworker.com

G2A provides a platform for sellers to showcase and sell their products, allowing buyers to access an extensive collection of popular video games and digital content.

Like most e-commerce sites, G2A has its digital wholesaling concept. This means dealers can buy products in bulk and resell them on G2A at lower than market prices.

The platform has a vast community of sellers offering different choices and genres, making it easy for buyers to navigate and choose their desired products.

How Does G2A Work?

G2A is an online marketplace where sellers and buyers can interact without any hassle. The site’s process is easy to understand, and buyers can complete their transactions within minutes.

Sellers have their pages and profiles where they can list various products, including but not limited to game keys, software licenses, and digital items. The prices for these products vary depending on each seller.

Buyers can browse through thousands of items and compare prices from different sellers. Once a buyer has chosen the desired item, they can purchase directly from the seller.

Common Questions to Understand

Despite its popularity among gamers and patrons, G2A is surrounded by questions, with the following ones being the most common:

Why Is G2A Cheap?

You’ll notice that prices of products on G2A are significantly lower than those found on official websites or authorized retailers.

The biggest factor contributing to the lower prices of G2A lies in the nature of its marketplace model. G2A provides a platform for sellers to list and sell their game keys at their discretion.

These sellers range from independent sellers to larger-scale resellers. Due to the decentralized nature of the platform, sellers have the freedom to set their prices to benefit from competition.

Additionally, sellers acquire various game keys, such as region-restricted keys or keys from bundles or promotional offers, through different channels, allowing them to offer discounted rates to willing buyers.

Where Does G2A Get Their Codes?

The source of game codes on G2A comes from different means.

Some sellers get their codes through legitimate channels, such as purchasing bulk game keys directly from authorized distributors or developers.

These sellers might obtain their codes through promotional offers, so selling their products at a lower price won’t hurt their profit. Some codes may also be excess inventory in their stock.

That said, there are rumors there’s been a potential presence of unauthorized or fraudulent game codes listed by sellers.

Some of these game keys could be from credit card fraud or unauthorized reselling of region-locked keys.

Are Steam Keys Legal?

Steam is a digital online distributor of computer games developed by Valve Corporation. Its exclusivity is widely known and recognized by gamers all around the world.

Steam keys are alphanumeric codes that allow gamers to download games from the Steam website.

When you purchase a game on Steam, you receive a unique key that’s assigned to that copy of the game.

Publishers and developers provide these keys to authorized retailers or for promotional purposes. Authorized resellers can then sell these keys or include them in bundles and promotions.

However, purchasing Steam keys from third-party vendors like G2A may violate the terms and conditions of the game’s licensing agreement, potentially leading to regional restrictions on the game’s use.

The best way to purchase Steam keys is to obtain them directly from the Steam website or other well-known authorized retailers.

Is G2A Legit?

G2A is an online marketplace, and its operations and offers are legitimate. The company also provides measures on how to verify sellers and protect buyers from any kind of fraud.

However, the debate arises regarding where and how some game keys are acquired.

For that matter, G2A is called a ‘gray market’ because the products sold on this platform aren’t fully authorized or recognized by the manufacturer, developer, or publisher.

Nonetheless, here are some of the reasons why G2A is legit:

  • G2A verifies sellers: Before sellers start creating their profiles and marketing their products, they undergo a series of assessments by G2A to ensure the legitimacy of their identity and intentions.
  • Genuine customer reviews: G2A encourages customers to leave comments, drop reviews, and provide ratings for sellers and their products.
  • Secure payment options: G2A offers payment methods like credit cards, PayPal, and other gateways. These payment methods are well-recognized and trusted by buyers; therefore, providing them with peace of mind, knowing that their transactions are protected.
  • Resolution Center: Both buyers and sellers can contact G2A regarding concerns, issues, and disputes. This service aims to help both parties resolve any conflicts related to transactions and purchases, ensuring that sellers and buyers are treated fairly.

Is G2A Reliable?

G2A is a reliable platform in terms of delivering products to customers, but it’s not a reliable source of legitimate game keys.

Moreover, G2A has been criticized by many game developers and publishers for providing an easy platform for the sale of unauthorized game keys, despite G2A’s claim that they check the legitimacy of the products.

In contrast, G2A claims to support the gaming industry and is proud for assisting indie developers by serving as a platform for their products.

G2A also sponsors various gaming events and charities that help promote the gaming culture to a wider audience.

Is G2A Safe?

In comparison to market norms, G2A is a secure platform with one of the highest rates of working keys.

Today, it is a commendably safe platform among the 37,000 organizations that sell digital game items with thousands of satisfied customers.

However, since some of the products available through G2A may be illegal or were obtained illegally, it’s critical to exercise caution while purchasing from G2A.

In addition, G2A has a money-back guarantee program called G2A Shield that aims to protect buyers from fraudulent or invalid transactions.

Lastly, G2A includes a rating system where buyers rank and review sellers based on their experiences.

Buyers have the freedom to verify the seller’s reputation, feedback, and quantity of products sold before making their purchase.

What Are Users Saying About G2A?

One way to assess G2A’s services is to look at the reviews from users on various platforms, such as Trustpilot and Google.

These reviews reflect the experiences and opinions of people who have used G2A’s services.

What Google Reviewers Liked About G2A

As of this writing, G2A has garnered 4.3 stars out of 5 based on 49,000 reviews on Google Play Store. Here are some generally positive reviews from users on Google:

  • Games are cheaper: Many buyers say that G2A is an excellent website for gamers looking for cheaper games, even those that cost $80 or more on Steam. Overall, most buyers enjoy the games, despite some being expensive.
  • Fast and easy transaction: Many buyers agree that getting an activation key on G2A is quick and easy. In less than a minute, buyers can complete the transaction using the payment method of their choice.
  • The website is easy to navigate: Many users claim the G2A website has a user-friendly interface. It’s easy to locate the game you like by searching through various categories, genres, platforms, and ratings.

What Trustpilot Reviewers Liked About G2A

G2A has a poorer reception on Trustpilot, where it has received 2.5 stars out of 5 based on 281,423 reviews.

Despite the mixed reviews from users on Trustpilot, there are several aspects that users appreciate about G2A:

  • Verified and trusted sellers: The sellers provide reasonable prices and prompt responses to queries. G2A carefully checks each seller’s identification and contact information before they can join the platform to assure their legitimacy and prevent fraudulent activities.
  • Fast delivery and easy activation: Customers also like quick delivery and simple activation of their products. They can receive their keys instantaneously or within minutes of payment and activate them on platforms like Steam, Origin, Uplay, and Microsoft Store. G2A also offers activation manuals for each product on its website.
  • Good customer service and support: Customers also praise G2A for their excellent service and assistance. They can reach G2A through email, live chat, phone, or social media and receive a prompt and helpful response.

Why Are People Worried About Using G2A?

G2A is seen by many as a gray market website that allows users to purchase game codes at a discount, hence many people are still wary about using it.

However, those accusations and views are based on out-of-date knowledge and false beliefs about how the market and the business operate.

What Google Reviewers Worried About

Despite receiving generally positive reviews, many people still expressed their doubts and negative experiences while using G2A.

  • G2A Shield is deceiving: Many users have criticized G2A Shield for being difficult to cancel, charging unexpected fees, and not delivering the benefits it guarantees. Even some clients have dubbed it a massive hoax and claimed G2A stole their money.
  • Some game codes don’t work: Some codes sold on G2A are invalid, region-locked, activated, or revoked by the developers. As a result, customers might not be able to activate or play the games they bought.
  • Issues accessing the website: Some customers have mentioned having issues logging into their accounts or the G2A website. Technical and server issues or security measures could be at blame for this.

What Trustpilot Reviewers Worried About

Despite its positive reviews, G2A has also faced some criticism on Trustpilot from users who encountered issues with the platform.

  • G2A Shield is unsatisfactory: Many users have expressed disappointment in G2A Shield. These users accused the scheme of being overpriced, useless, and misleading. Moreover, many users believe that G2A Shield is a marketing gimmick and that G2A’s just trying to get more money from customers.
  • Poor customer service: Some customers had difficulties in contacting G2A support or getting satisfactory responses. Some consumers reported they received incorrect or invalid keys, but the seller or G2A did not assist them in resolving the issue.

In addition, some customers reported payment or subscription issues; however, G2A help was unresponsive or slow to respond.

  • Difficulty getting refunds: Some customers had difficulties obtaining refunds from G2A or its sellers. Customers complained that even after following G2A’s conditions, they had to wait a long time or go through a process to collect their reimbursements.

Lastly, some users believe that G2A makes it tough to get their money back if they’re dissatisfied with their purchases.

G2A Quality & Guarantees

G2A claims to care about its customers and their safety. To achieve this, they have a variety of features and policies in place.

It verifies and assesses sellers to ensure high-quality standards of their items. Customer feedback is also used to encourage improvements.

Just like a legitimate company, G2A has a return policy. Customers can obtain a refund within 30 days after delivery. Sellers get paid on time within 14 days of delivery, with earnings guaranteed.

To enhance the customer experience on the platform, G2A also provides a loyalty program, price match guarantee, and gift card service.

Does G2A Offer Customer Service?

G2A offers customer service that can assist clients with any difficulties or concerns they may have.

Customers can contact customer support for advice and direction with buying or selling games, as well as using the platform features.

Moreover, G2A values its customers and strives to provide them with a better experience. However, depending on the scenario and volume of requests, customer care may not always be available or responsive.

G2A tries to offer timely and effective customer service, but some customers may have different experiences.

Customers should provide clear and specific information and be patient when contacting customer support to receive the best possible resolution.

What Customer Service Options Are Available?

Here are the customer service options G2A has to offer:

  • Support center: G2A’s website includes a dedicated support center that serves as a comprehensive knowledge resource. Customers have access to helpful guides and tutorials as well as get answers to commonly asked questions (FAQ).
  • Ticket system: G2A provides a ticket system for more detailed or complicated inquiries. Customers can send a ticket outlining their issue, and customer service will respond as soon as possible.
  • Live chat: G2A also has a live chat window that allows customers to communicate with the support team in real time. They can use this option to engage in instant messaging conversations to quickly resolve queries or difficulties.

Conclusion: Is G2A Legit?

G2A is a legit digital marketplace that offers computer games merchandise such as game keys, in-game items, and more.

Users have given the platform mixed reviews, with some praising its broad product range, affordable prices, and simple layout.

However, some users have expressed concerns regarding the legality and quality of the game keys and sellers on the platform. As a result, users should exercise caution when using G2A.

The site has various guarantees, such as a return policy and a Money Back Guarantee, although these may not always work as planned.

Before making any purchase, players should conduct their research and consult with other sources to guarantee a safe and pleasurable gaming experience.

Frequently Asked Questions

Here are some of the related questions that buyers need to know:

Do Steam Keys Expire?

Steam keys have no expiration date. When a Steam key is activated on an account, the linked game or product is added to that account’s library for good.

However, some promotional or limited-time keys may have particular activation deadlines, so make sure to read the terms and conditions and their restrictions.

What Is Better Than G2A?

Several other online marketplaces for purchasing game keys and digital merchandise include Steam, Green Man Gaming, Humble Bundle, and Fanatical.

These platforms are recognized as authorized game distributors, and they frequently have special offers and discounts.

They’re the best places to get computer games from especially if legitimacy is your main priority.

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  • Is CDKeys Legit?: If you’re looking for cheap PC games, CDKeys might be a good option for you.

Wrapping Up

G2A has a lot to offer. It can assist you in purchasing game keys and digital goods.

You should be aware of both the positive and negative aspects, as well as how to seek assistance and what to avoid. This might help you make informed decisions.

Tell us what you think about this post in the comments section! Please like and share it with others who might enjoy this article too. We want to hear from you, so tell us how we can improve.

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