One of the best ways to build up to becoming a community manager is to start off as a content moderator. It’s a great way to gain experience managing online communities.
You’ll also develop your analytical and decision-making skills, as much of the job will be deciding whether a piece of content should be allowed on the platform.
If this sounds like you, keep reading as we’ll review the best websites for finding content moderator jobs, what you’ll need to land a gig, and how to excel at the role.
9 Best Content Moderator Jobs (Overview)
Content moderators have many hats to wear, from quality control to enforcing strict platform guidelines and policies. The exact responsibilities and scope of the role vary significantly based on the platform.
Here are a few examples of different content moderator jobs that you might encounter:
- Forum moderator
- Video content moderator
- Chat moderator
- Social media content moderator
- Website content moderator
- Gaming community moderator
- Online marketplace moderator
- Educational platform moderator
- Image content moderator
If you have a specific role from the list in mind, include it in your job search. Typing in the exact role title will give you better results on the job search platform than using the generic “content moderator” term.
What Is a Content Moderator?
Broadly speaking, a content moderator reviews all content posted by users on a platform on behalf of the client. They ensure all content adheres to the platform’s community guidelines, rules, and regulations.
The moderated content could be a forum or blog post, comments, messages, videos, or anything similar.
Content moderators are vital to the success of a website, as poorly or unmoderated content is often detrimental to the website. That’s why Facebook, for one, has over 15,000 moderators keeping sensitive content off the website.
The most famous example of a content moderator you’re likely familiar with is Reddit moderators. Most Reddit mods are volunteers who manage and supervise one or more subreddits and enforce different guidelines across the platform.
But not all content moderators work as volunteers. You can find a well-paid part-time or full-time job if you know where to look.
Top 5 Websites to Find Content Moderator Jobs
Let’s review the best websites you should browse today to land a solid content moderator gig.
1. Glassdoor
One of the most popular job-searching websites, Glassdoor has a wide selection of content moderator jobs available at any time. What’s unique about Glassdoor is the comprehensive review 5-star review system that allows you to review an employer before you apply.
Most of the time, the salary range and rating are visible at a glance, allowing you to avoid potentially problematic employers. And if you’re not sure, you can always check employees’ reviews.
There’s also an Easy Apply function that you can use to turn in your resume in seconds.
Pros
- Wide selection of jobs available
- The well-fleshed-out employee review system
- Salary ranges are typically clearly stated
- Easy Apply function
- Entry-level jobs are available
Cons
- Time-consuming sign-up process
- Some remote jobs require partial in-person work
2. Upwork
Upwork is a freelance platform with plenty of content moderator jobs, especially for social media. It helps employers find talented workers quickly and effectively thanks to the comprehensive profile-building system.
As a freelancer, you can choose to highlight different projects you’ve worked on, including your positive experiences with past employers on the platform.
You can also find content moderator work of varying durations and requirements. Most gigs are short projects, so check the job description before applying if you’re looking for full-time employment.
While newbies can easily sign up on Upwork, they need credibility to land gigs. A single job ad can get over a thousand entries making the competition stiff.
But writing a solid cover letter tailored for the job can improve your chances of getting hired. For example, if you have previous experiences as a content moderator, you can highlight the moderation tools you’ve used in the letter.
Pros
- New jobs are added every day
- Excellent reputation and profile-building system
- Strong focus on remote work
- Jobs of varying lengths are available
- Employers may reach out directly
Cons
- Hard to land jobs in the beginning
- Strong competition from other freelancers
3. SimplyHired
SimplyHired is a platform designed with newcomers in mind, as there are some decent content moderator jobs that require no previous experience or a degree.
The platform allows you to see the salary estimate and review scores similar to Glassdoor, though the system is not as advanced.
While the type and number of job posts are more limited than other entries from the list, the jobs are often better paid and at established companies. Most of them are full-time, but you can find part-time employment too.
There’s also a Quick Apply button like the one on Glassdoor or LinkedIn. This time-saving feature lets you complete the application form while staying on the platform, enabling you to apply for multiple jobs efficiently.
Pros
- 5-star review system for every employer
- Estimated salary range available at a glance
- Caters to newcomers
- Most jobs pay well
Cons
- Fewer job posts than competitors
4. FlexJobs
One of the more well-established and popular online job boards, FlexJobs is another excellent platform for finding content moderator gigs.
FlexJobs focuses on remote work and has been ranked as the 2nd best work-at-home job board by users at Sitejabber.
Even though employers have to pay to post a job on FlexJobs, they’re still subjected to thorough background checks to ensure the best experience for job seekers.
Their customer support is fantastic and will give you a quick answer for any problem you might encounter with their platform.
One major downside is that you’ll have to pay for a membership to get full access to the job board. On the flip side, this makes FlexJobs a premium service for determined workers and companies.
Pros
- Premium job board with reputable employers
- Excellent customer support
- Focus on remote work
Cons
- Paid membership is required for complete access to jobs
- A modest number of content moderator jobs
5. ZipRecruiter
ZipRecruiter always has an outstanding selection of full-time and part-time jobs. Some of them are remote, but many require you to be onsite.
If you’re not looking for a remote job in particular, this is one of the better platforms to check. You can set your location and browse through jobs in or near your area.
Most applications will take you to an external site, but Quick Apply is available on some job posts.
The downside of ZipRecruiter is that there isn’t an employee review system, and the salaries are often hidden.
Pros
- Both remote and onsite jobs are available
- Wide selection of jobs for content moderators
- Location-based search system
- Quick Apply system is fast and intuitive
Cons
- No employee review system
What You’ll Need to Do a Content Moderator Job
Here are some things to prepare if you want to land a content moderator job:
- Content Moderation Systems: Familiarize yourself with WebPurify, Smart Moderation, and other moderation tools your prospective employer might ask you to use.
- Attention to Detail: You need the ability to memorize guidelines and policies and spot errors quickly.
- Emotional Resilience: Mods frequently encounter disturbing content, and you must be prepared to respond to such situations.
- Communication Skills: You must have the ability to diplomatically resolve conflicts and stay out of them.
Tips to Succeed at a Content Moderator Job
To make sure you keep the job once you get it, here are some soft skills you’ll need:
- Being Calm and Objective: Avoid biases or reacting with your emotions. Make decisions exclusively based on guidelines and policies.
- Knowing When to Seek Advice: You’ll frequently encounter dubious situations where the decision isn’t always clear-cut. Ask your supervisor or colleagues for guidance.
- Adaptability: Content moderators must respond to policy changes constantly, and you may have to learn new tools as a part of the process. Stay updated on industry trends to stay ahead of the curve.
- Being Fair and Consistent: If you remove a piece of content because it violates policies, remove all similar content from the platform.
- Maintaining Privacy: If you encounter sensitive information in any capacity, respect the user’s privacy and don’t share the information with anyone.
Similar Jobs
If you can’t find a content moderator job you like, don’t fret. We have a wide selection of similar gigs that you should check out:
- Live Chat Agent Jobs: A live chat agent answers clients’ questions about a service or product on the client’s website.
- Social Media Marketing Jobs: If you want a job specifically on a social media platform, you can do marketing for a company instead.
- Side Hustle Jobs From Home: If anything goes and you just want to work from home, check out this article.
Frequently Asked Questions
How Much Do TikTok Moderators Make?
TikTok moderators make between $40,000 to $60,000 per year. Although TikTok utilizes an automated moderation technology, they still require manual moderation for ambiguous decisions or to override the automatic system.
Is It Easy to Work as a Content Moderator?
Being a content moderator isn’t always easy. You must navigate a complicated set of community guidelines and company policies to decide which content must be removed or censored. Decisions are rarely clear-cut and demand deliberation.
Wrapping Up
We hope that our list will help you land a paying content moderator job and help you build a successful career in the community management industry.
Check out all websites mentioned in this article to maximize your chances of finding your dream job.
Content moderation presents a unique set of challenges, but with sharp decision-making skills backed with a strong memory of guidelines, you’ll get the hang of it in no time.
