Close Close Search - Spread of Mexican food The Site That Lets You Order From High-End Restaurants

Last updated: March 24, 2020
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Caviar is a food delivery service that partners with some of the best restaurants across the country, specializing in places that don’t typically offer delivery. They do this by giving restaurants more control over the delivery process than apps like UberEats.

If you’re a foodie, the service is a dream — it brings fine dining directly to your couch. Even if fine dining isn’t your cup of tea but you always want to order from your favorite local restaurant that doesn’t do delivery, Caviar might be your ticket to great takeout delivered to your door.

In this article, we’ll give a brief overview of Caviar, look at the website, show how to order with, and share where Caviar is currently located in the United States.

A Guide to Caviar

Caviar is an initiative of Square, Inc., and is a food delivery service that partners with higher-end restaurants that don’t typically offer delivery. The service is available both on (more on that in a moment) and on the Caviar app, which is available in the App Store or on Google Play for Android users.

Caviar’s business model is built around getting restaurants that wouldn’t typically offer delivery to partner with them by offering delivery services that work for the establishment.

To do this, Caviar has made its service much more restaurant friendly, allowing restaurants to pause delivery service, set special delivery menus, and more. For restaurants who want to prioritize in-house dining, Caviar offers delivery services that don’t detract from the in-restaurant experience.

Caviar not only lets people browse menus but also gives them the power to track their order status and follow its delivery journey with real-time GPS tracking.

Exploring the Homepage

One way to use Caviar is through their website,

Using the website is more or less intuitive, but there are a few things to keep an eye on when using the site. To start, take a look at the homepage. It’s a simple prompt asking you to enter your address and start browsing food near you.

Screen Shot 2019 02 25 at 9.09.10 PM

That’s one way to start using the service — simply enter your address and start browsing. For existing users, you can also use the “Sign In” option in the top left corner, which will prompt this sign-in page:

Screen Shot 2019 02 25 at 9.09.33 PM

Don’t have an account? If you want to just dive in, creating an account is easy by clicking that option in the drop-down menu. Clicking it will open up a new prompt box, which will ask for your name, email, password, and ZIP code. Just like that, you’ll have a full account. (This will save you time over entering your address on the home screen.)

Screen Shot 2019 02 25 at 9.27.12 PM

Before we dive in to the ordering pages, note that there are a few more options on the homepage of the site. If you scroll down from the top of the homepage, you’ll find a list of cities where Caviar is available, and the option to order for a workplace setting. That option looks like this:

Screen Shot 2019 02 25 at 9.10.05 PM

Clicking on “Learn More” will allow you to learn about Caviar’s corporate accounts program, its catering for workplaces, and the options they have for event ordering through the app. If you want to wow your office mates or feed the bosses when they come to town, you might want to check it out.

A last bit for the homepage — at the very bottom, you will find a few great options. One is the ability to buy a gift card, which makes a thoughtful gift for the foodie who likes to dine at home in your life. Gift cards never expire and come in amounts of $25, $50, $100, and $150.

Screen Shot 2019 02 25 at 9.10.19 PMYou can also download the app via the App Store and Google Play and select from a larger menu to get help, learn about the affiliate program, read their blog, contact the team, get help with an order, or follow their social media accounts.

Ordering With

Let’s say you entered an address and are ready to look at some food. After you’ve entered your address, you’ll be dropped onto a page that looks like this:

Screen Shot 2019 02 25 at 9.58.34 PM

You’ll see a few options here. In the top menu, you’ll notice some options you have control over. The first is “HOW” which selects if you want delivery or pickup. The next is your home address, which can be altered if you’re ordering to work or a friend’s house. And lastly, “WHEN” lets you schedule delivery up to seven days in advance.

To the right, you’ll also notice you have a search function and a “Filters” tab. Filters are handy if you don’t know exactly which restaurant you want but know what you’re in the mood for. If you click on “Filters” you’ll see this:

Screen Shot 2019 02 25 at 10.01.10 PM

Using filters is fantastic, because it allows you to select food not only by price and cuisine style, but also by dietary restrictions and preferences, Zagat rating, and more. Say you’re hankering for Italian, but you’re with a large group. You don’t want to spend too much, and you have a friend who’s vegan. A few taps, and they’ll quickly present a recommendation.

Once you’ve found the restaurant, ordering food is pretty self-explanatory. Select the food you like and add it to your cart. One way that Caviar is different from competitors, however, is that unlike Postmates, Grubhub, or DoorDash, Caviar asks you to choose what they should do if your selected dish is not available for delivery.

You might have seen something like this in grocery delivery apps like Instacart, but it’s not typically something you’d see in a food delivery service.

Screen Shot 2019 02 25 at 10.06.40 PM

Why does Caviar do this? Mostly, it’s about giving restaurants the control to limit certain items for delivery orders. Caviar works with higher end restaurants, which almost always want to stress the experience for in-house diners. If the restaurant is jam-packed and the chef is worried about running out of a favorite dish, she will want the freedom and flexibility to cancel it for delivery orders.

Caviar allows restaurants to limit or unlist dishes within the app for delivery, but they don’t always remember to do that in time. This option allows them to easily substitute the item you order, remove the item, or cancel the order based on your preference. It’s not the best for delivery orderers, but these are typically restaurants that wouldn’t offer delivery any other way.

Once you’ve made your selections, it’s time to check out. The checkout page lets you give instructions to the delivery driver, see a total price for the meal, give a tip, and pay using a credit card or Apple Pay. Tips are usually automatically set at 18%, though you’re free to change that.

Caviar fees include a service fee and a delivery fee, and range from $1.99-$8.99 per delivery, though they often offer codes for discounted fees to members. As a new customer, you’ll also enjoy your first delivery for free.

If you’re a returning customer, don’t fret as many partner restaurants offer free delivery as well. (Keep an eye on the homepage for free delivery promos.) Users can also refer friends via Caviar promo codes to receive additional discounts. And don’t forget to tip your Caviar driver, as workers depend on tips to make a living.

Where Is Caviar Located?

Caviar is rapidly expanding throughout the United States and is currently available in the following markets:

Fine Food With

If you’re bored of the same old types of food that other food delivery apps provide, you might want to give Caviar a try. Caviar is a way to bring the best dining establishments in the city right to your door. Their website is feature-heavy with strong filters, recommendations, customizable orders, and live tracking that allows you to follow your order as it makes its way to your home. Signing up is easy, and you can order food quickly.

While the service does make concessions to restaurants that some other delivery apps wouldn’t make, Caviar offers food from higher end restaurants that wouldn’t typically offer delivery. For that alone, it’s worth sacrificing some of the control when it comes to demanding certain items be in stock. You get fine dining on your couch, and that’s something to appreciate.

Explore the website, make an account, and see if Caviar works for you. If it’s not in your city yet, sit tight. It might be there soon.

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