The Definitive Guide to Grubhub: Everything You Need to Know

Whether you order food several times a week or you’ve never forayed into food delivery apps, you’ve probably heard of Grubhub. Grubhub is one of the biggest companies in the delivery space and a major employer in the gig economy. Grubhub may be the biggest mobile food ordering company in the United States, but it’s...

Whether you order food several times a week or you’ve never forayed into food delivery apps, you’ve probably heard of Grubhub.

Grubhub is one of the biggest companies in the delivery space and a major employer in the gig economy. Grubhub may be the biggest mobile food ordering company in the United States, but it’s still fairly easy to use and has great earning potential as a part-time gig.

Whether you’re looking for help using Grubhub for food delivery, finding Grubhub promo codes, or want to know more about becoming a Grubhub driver, keep reading. This article will walk you through everything you need to know about using and working for Grubhub.

grubhub guide pizza delivery

What Is Grubhub?

Grubhub is one of the most popular ways to order food delivery in the United States. It started as a local restaurant menu resource site in 2004 and rapidly dominated the food delivery space. Grubhub is now a portfolio of food delivery services including MenuPages, Seamless, OrderUp, AllMenus, Delivered Dish, Restaurants on the Run, LAbite, DiningIn, and Eat24.

How to Use Grubhub

Whether you want to place a Grubhub delivery order or just browse menus of local restaurants, you can use http://grubhub.com or download the Apple mobile app or the Android mobile app. You can place food orders for take away or delivery up to 72 hours in advance.

If you just want to check out the menus of nearby restaurants, you don’t need an account. You just go to grubhub.com or open the app and enter your address. Grubhub will show you the local restaurant partners that offer delivery and take away and you’ll be able to peruse the menus for different restaurants and filter your options according to your preferences.

You can filter your search results by rating, price, cuisines, delivery time, and features like new, available coupon codes, open now, free delivery, and order tracking. If you’re doing take away, you can filter by distance in place of delivery time.

You’ll also be able to see the reviews left for the restaurants by other Grubhub users and to check their recommendations. Some restaurants are popular for specific dishes while other menu items may be better to avoid.

To place an order with Grubhub, you’ll need a free account. You can sign up for one after you’ve chosen your food items as part of the check out process. You’ll only need to create an account once. After the first time, you’ll be able to sign in during check out and access any saved credit card information under “My Grubhub,” making reordering food delivery from your favorite restaurants one step faster.

Grubhub allows you to pay for your order with your credit card during the checkout process or, for select restaurants, with cash upon delivery.

grubhub delivery phone app

How Much Does Grubhub Cost?

Grubhub doesn’t charge any delivery fees to its users. If your order has a delivery fee listed, it’s due to the restaurant charging you one, not Grubhub. Those delivery fees are collected by Grubhub on behalf of the restaurant and go towards the restaurant’s cost of delivery supplies and staff. Whether you order through the Grubhub app, Grubhub.com, or directly on the phone with the restaurant, those delivery fees will still apply.

The majority of restaurants on Grubhub don’t have a delivery fee. If you hate paying food delivery fees, you can automatically exclude any restaurants that charge them in your search. Grubhub has “free delivery” as a search filter.

Grubhub Coupon Codes

There are always has several Grubhub promo codes available for cost-conscious users. Grubhub also notifies existing and new diners of first purchase coupon codes and discounts off their next orders through their email list, the mobile app, and social media.

Grubhub promo codes typically exclude tip, tax, and any applicable delivery fee. Many Grubhub coupon codes are only available to new customers on their first orders or are special offers limited to certain restaurants like KFC or Taco Bell.

Most promo codes require Grubhub users to pay using their credit card, debit card, or PayPal. However, there are always a few promo codes that can be used on cash orders. Grubhub coupon codes cannot be applied towards gift card purchases but they can be used when paying for an order with a Grubhub gift card.

A few of the most popular Grubhub coupon codes are:

  • GHEATS — $10 off on one order
  • GHS19F18 — $10 off on one order
  • GFBA017MQPLFDY3 — $10 savings on food products
  • kAtzT — $15 off on one order
  • GRUBHUBAPP12 — $12 savings an order placed on the mobile app
  • kMSX2 — $10 savings for new customers only

Grubhub Careers

Grubhub is a popular gig economy company, in part due to having a lower minimum driving age than driving apps like Lyft or Uber. The minimum age for Grubhub drivers is comparable to that of similar food delivery apps like Uber Eats, DoorDash, or Postmates. If you’re thinking about applying to be a Grubhub driver, here are the requirements:

  • 19 years of age or older (21+ in Chicago)
  • An Android with 4.0 or higher or an iPhone with iOS 8 or higher with a data plan and working phone number
  • Valid driver’s license (if applying to make deliveries using a motor vehicle) or a state ID
  • Proof of car insurance (if delivering by car)
  • Checking account information (in order to get paid by direct deposit)
  • The ability to pass a background check

The acceptance rate for Grubhub delivery driver applications is higher than for ridesharing apps like Lyft or Uber, in part because you’ll just deliver food, not transport people. This lowered level of responsibility translates into a lower age for delivery drivers and less stringent vehicle standards.

Grubhub jobs aren’t limited to being a delivery driver, although it is the most popular Grubhub job due to a Grubhub driver’s ability to set their own hours. However, Grubhub delivery drivers are independent contractors. If you’re looking for a steadier, full-time Grubhub job, consider applying as a customer care specialist or a software engineer when you see those roles are hiring.

grubhub delivery biker backpack

How Much Can You Earn With Grubhub?

Your earning potential as a Grubhub driver will vary depending on where you live. Some cities simply pay more, but the basic formula Grubhub uses to determine pay for delivery team members is:

Per order rate + $0.50 per mile from the restaurant to the customer + 100% of your tips = your pay

The per order rate is the most variable part of your pay and will depend on where you’re working. Cities that have a higher cost of living will have a higher per order rate. Grubhub delivery drivers can expect to earn well above the minimum wage.

The most effective ways to increase your earnings as a Grubhub driver are to work in an area with a high order volume and to provide great customer service. Higher volume order areas simply have more orders which will keep you busy and earning more money. Providing great customer service will result in your tips, the part of your pay that you have the greatest ability to impact.

Where Does Grubhub Operate?

Grubhub offers delivery services in hundreds of cities across the United States, but it’s often hiring and delivering food to hungry diners in the following U.S. cities:

  • Atlanta
  • Boston
  • Dallas
  • Denver
  • Houston
  • Los Angeles
  • Las Vegas
  • New York City
  • Philadelphia
  • Phoenix
  • Pittsburgh
  • Portland
  • San Diego
  • San Francisco
  • Seattle

For a full list of cities Grubhub operates in, click here.

The Biggest and the Best

Grubhub’s group of companies make Grubhub the largest food delivery service in the United States. Despite being the largest, it also has a great reputation whether you’re a hungry diner looking for food to show up at your door or a gig worker looking for a flexible schedule and decent pay.

If you’ve been considering Grubhub but didn’t know where to start, now is a great time to try it out for the first time. You can order your food at grubhub.com or apply to be a Grubhub delivery person at driver.grubhub.com/

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